Management Rev Ed by Peter F. Drucker

Author:Peter F. Drucker [Drucker, Peter F.]
Language: eng
Format: mobi
Publisher: HarperCollins
Published: 2009-10-12T16:00:00+00:00

SUMMARY

There have been three distinct phases in the evolution of the structure and information systems in business organizations. The first was the separation of ownership from the day-to-day management of the firm. The second was the development of the command-and-control structure and system. We have now entered the third phase, which may be called the information-based organization. It is an organization of knowledge specialists with many fewer managerial layers.

Using examples from the modern complex hospital and the symphony orchestra, it is possible to determine the requirements for successful operation of an information-based organization. First, there should be agreement on the overall mission (or score) and the mission should be widely shared throughout the organization. Second, for the information-based organization to function properly, everyone in it must take responsibility for the information the specialist owes to others and the information the specialist requires from others. Third, alternative compensation and career paths must be developed within the specialties, since the opportunities to move into management are becoming more limited. Finally, there will be the need for an organization to train and develop its top management. Examples of how this might be done are present in hospitals and in consulting and law firms.

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